State Farm® Insurance Agent Rob Akers

"Logan was awesome when helping me quote out our new vehicle."

"Loved working with Connie on my auto quotes. Her service is unmatched."

"Drake Cheek is amazing and has taken great care of us as clients."

"Dalton Black is my agent at Rob Akers State Farm Insurance. Dalton does a great job, and pays close attention to all the details! Dealing with insurance coverage is never an easy task. Dalton goes above and beyond, and I would highly recommend him for all of your insurance needs!"

"Thank goodness for Jennifer! If not for her I would probably still be waiting on an adjuster to call me back! She helped me through every step on my claim and followed up with me, when the claims people did not. Thank you Jennifer! and Rob Akers State Farm!"

"Big shout out to Brady! I mentioned to a friend at work that my insurance went up again. She provided me with Brady's contact info, but I failed to reach out. Brady stopped by work and asked for a few minutes to chat. He reviewed my current auto, home and life policies and was able to cut my yearly homeowner policy by half and save me almost $100 a month on auto, without shorting my coverage! I was relieved when I realized he was with Rob. I had Rob & State Farm before I became a homeowner and it made switching much easier. Thank you again Brady! You made the process seamless."

"I recently had an issue with a payment I had made due to a banks escrow account waiting and waiting to pay, so I paid in fear of it lapsing.
Mrs. Sparks reached out and notified me of the double payment, due to the bank finally paying and quickly reimbursed me.
I told her, yes, I'm aware I personally didn't have to pay, as I already paid it in the mortgage payment, but that I was a little ticked off at the bank for being so lax and paying at the last second or a few days late.
Mrs. Sparks gets a A++++ in my book!
Thank you!"

"Alexis returned my message in a timely manner. She was very helpful and resolved the issue that I was having."

"Kyle was great to work with and super helpful!"

"I was moved from Bulin hefley to rob. He cancelled my home insurance after telling me i needed to fix my roof trim, which i did, sent them pics and they never responded. I reached back out and was told they would get back to me a few days ago. this morning i was calling at 8:33 and they are not open even though they open at 8:30. Busch league service. I will be finding new insurance. Connie claims she never saw my original emails and said shed get back to me, no need Connie. God Bless"

"Very pleasant experience. Made online payment and had some questions answered."

"Drake was an incredible help!!! Definitely recommend"

"Alexis Russell did absolutely amazing . I have not had a great record with insurance and I was paying a lot for nothing. She found me more coverage for a lower price than what I was previously paying. Highly recommend her ! Thank you!"

"Logan Taylor was my agent after looking all around town to get the best rate I could Logan Doubled my coverage while cutting my deductible in half and my premium almost in half!"

"Dalton is awesome. Saved me $40 a month on my policies and was a pleasure to speak with."

"Huge, S/O to Alexis Sparks🙌

For always going around & beyond whenever I call the office for anything regarding my insurances or add more things on my policy. She definitely move faster than any other consumer service I have experience it. Especially when I’m busy on the floor at work & working crazy hours. Alexis always find a perfect way to communicate with myself to get things rolling. I really appreciate the hard work & ethic she puts in to make myself & the rest of the consumer happier than ever🥰 Thank you again & again Ms Alexis you’re the best🙌"

"I moved all of my personal and business insurance policies to State Farm because they saved me money across the board. Unfortunately, I ran into two major issues with this office.

First, my business vehicle policy was cancelled without any direct notice. I never received a call or email, only a cancellation letter that I missed. The reason for the cancellation was that they needed an additional photo of the vehicle, which they had never previously requested. As a result, I unknowingly drove for several months without insurance coverage.

Second, when I switched my home insurance to State Farm, they double-charged my annual premium. My mortgage company sent them the check as expected, but they also charged the full premium ($1,700) to the credit card they had on file for my car insurance without notifying me or asking permission. I only discovered the charge two weeks later and had to call to get it refunded. They acknowledged it was a mistake but were unable to explain how it happened.

Because of these experiences, I don’t feel comfortable trusting this office to maintain my policies without closely monitoring everything myself. I’ll be looking for a different provider."

"Jennifer reviewed my policy with me and made adjustments where I requested. She spent a lot of time and always made herself available in case I had questions. Fantastic customer service!"

"I love this company and the staff. Alexis is soooo helpful and gets things done!! She is Kind, courteous, and helpful with all my insurance needs! Will always have a customer with me! TY Rob Akers State Farm Team!"

"Agent Logan Taylor was extremely helpful in my search for car and home insurance. Logan was friendly and generous with his time in explaining the policies and answering my questions, which I had many. I was comparing various insurance companies and feel like I made a great choice. I also feel I can reach out with any future questions ."

"Kyle was a great help in reviewing my policies and rates. Very happy with the customer service. Thanks so much!"

"Connie was extremely helpful in helping me get car insurance. She saved me alot of money and got me amazing coverage!"

"Jennifer did an outstanding job getting my insurance changed over to a different vehicle and keeping me informed about my claim. Very friendly and would recommend her service to everyone."

"They made a $220 mistake and now they are changing us for it its wrong we filed a complaint with state farm and the customer service today was horrible as of February 11th 2026 they are still doing the same shit our bill went from $200 to almost $500 no tickets or wrecks they are scamming people and will not show a break down for the bill"

"Working with Jennifer on my sister's claim (roof) etc was very professional and friendly. All my questions were answered in a timely manner."