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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wes Palmer

September 29, 2023

1  out of  5 rating by Wes Palmer
"The staff were super friendly, my agent Easton in particular was super knowledgeable, answered all my questions even taught me a lot of things I didn't know about my old policy with allstate and all the amazing benefits, upgrades and discounts of my new policy with state farm. He made the process fast, simple, and stress free. I got insurance that was way better than I had and at a lower rate, so it was a win win and I much needed break for me. I highly recommend Rob Akers and his team at this branch of State farm."

jim porter

September 29, 2023

5  out of  5 rating by jim porter
"I called in for a new insurance quote. I got Jessica who was so friendly and worked hard on my quote to get me the best price and coverage to fit my budget. Thanks for all help!!"

Gabbie Alumbaugh

September 27, 2023

5  out of  5 rating by Gabbie Alumbaugh
"Dru was very helpful in getting our policy's started. Would recommend!"

Joseph Strong

September 13, 2023

5  out of  5 rating by Joseph Strong
"Matt always makes my experience so positive. I’m always very happy after any business I handle"

Niki Acord

August 28, 2023

5  out of  5 rating by Niki Acord
"I wanted to find a better car insurance and called and talk to Brad. He was extremely helpful and nice. To sum up my experience all I can say is BRAD IS AWESOME THANK YOU SO MUCH!!!"

Patrick Johnston

August 17, 2023

5  out of  5 rating by Patrick Johnston
"They saved me almost $20 a month, and got way more coverage than I previously had with the other company. I would highly recommend calling and speaking with an agent to see how they can help you."

Carlos May

August 11, 2023

5  out of  5 rating by Carlos May
"Andru Jacob’s did a amazing job he made my experience so easy and stress free and got my a great deal. I would recommend him to anyone looking for insurance"

John Auner

July 31, 2023

5  out of  5 rating by John Auner
"Great personal attention."

Terry Murphy

July 28, 2023

5  out of  5 rating by Terry Murphy
"Dru Jacobs, GREAT JOB!!! You lowered my cost AND add features to my coverage. Could not be any happier with State Farm and their customer service"

Marcella Woodring IV

June 9, 2023

5  out of  5 rating by Marcella Woodring IV
"Brad Sorenson helped not only answer my questions but update all information I needed and was patient with me as I decided what levels of coverage I needed. He put my mind at ease and was very friendly as well as understanding."


June 3, 2023

2  out of  5 rating by L P
"Edit: I'm finding hidden fees and requirements that I did not want to participate in, and being ignored when I send emails about them while they threaten to raise my fees for not using their creepy tracking device. I should have stayed with Geico. 2 stars for cheaper price I guess. No wonder they push you to review before you actually use the service. Agent called me and managed to reduce my insurance payments by roughly 1/3! I'm very happy with the experience and look forward to doing business with this company. Agent was also very personable and helpful."

Noah Abram

May 30, 2023

5  out of  5 rating by Noah Abram
"Austin Goans is as professional as they come and went the extra mile to ensure all my questions were answered and needs were taken care of! Recommend him to anyone!"

Beau Gormley

May 24, 2023

5  out of  5 rating by Beau Gormley
"They have always been so helpful and understanding through everything they absolute best agency I have used and Bethany hands down is nothing but amazing she has helped us switch everything over so takes all the headache away from us and is always only a phone call away I would not hesitate at all to use them you would be nothing but pleased.."

averell. a.n knight

May 23, 2023

5  out of  5 rating by averell. a.n knight
"I had an awesome experience with Samantha Frazier. She does well actively listening, very knowledgeable, and offers amazing advice to ensure you get the right coverage. Thank you Samantha for going above and beyond!"

Greg Clark

May 23, 2023

5  out of  5 rating by Greg Clark
"Awsome branch. Everyone was absolutely Stellar. We reached out to this office on our ride from Illinois to Missouri. All our insurance transfers were done by the time we made it to the office. We got to know Kimberly by phone and were greeted with open arms and a big smile when we arrived. Outstanding service and very personable. I highly recommend Rob Akers State Farm for everyone."

Pat Bills

May 16, 2023

5  out of  5 rating by Pat Bills
"Kimberly Sisco did a great job taking care of my insurance needs. I really appreciate her service and our visit. thank you!"

Kim Phelps

May 2, 2023

5  out of  5 rating by Kim Phelps
"This was the right time to save me money."

Samantha Griffin

April 1, 2023

5  out of  5 rating by Samantha Griffin
"Amazing team! I recently had a rate increase that Sami helped me through. She called me before the increase hit to try to work with me on keeping my rates as low as she could. It’s a great office with people who care about their clients!"

Alyssa K

March 31, 2023

5  out of  5 rating by Alyssa K
"I have been with Rob Akers for a few years now and always have great experiences! Bethany has been wonderful to work with as I navigate my needs for the present with home and auto insurance, and plan the future with life insurance! 10/10 would definitely recommend this office to anyone!"

Cheryl Spalding

March 30, 2023

5  out of  5 rating by Cheryl Spalding
"Great experience with the Rob Akers agency! I worked with Austin Goans. Austin is very prompt to respond, knowledgeable, and was a great help with everything I have sent his way. Would recommend Austin and Rob for all your insurance and financial planning needs."

Justin Guthrie

March 17, 2023

5  out of  5 rating by Justin Guthrie
"Easy to work with. Previous insurance had become impossible to get ahold of, rates are similar for me but the customer service is remarkable. I can call, text or email and they respond within minutes normally. Previous company would respond in 1-3 weeks sometimes."

Anika Head

March 17, 2023

5  out of  5 rating by Anika Head
"Bethany Thompson was great to work with and super helpful at getting us all the coverage we needed for house, car, and life insurance. I recommend her and State Farm to anyone I know who needs insurance."

Teena Snyder

February 28, 2023

5  out of  5 rating by Teena Snyder
"Dru did a great job working with me! He helped save me some money while getting me a better value for my homesowners policy."

Hannah Kitchen

February 28, 2023

5  out of  5 rating by Hannah Kitchen
"Brad helped me figure out what I needed and it was super affordable. Everyone there was very friendly."

Leslie Vesey

February 10, 2023

5  out of  5 rating by Leslie Vesey
"I was really impressed with the customer service with Bethany. She always responded to my request within a reasonable amount of time. She’s very honest and doesn’t try to hide anything. I would truly recommend her for any insurance need."